one sec please...
Sep 23, 2008
Okay, so. I just sent a message out to all of my Kaboodle friends, but I'm hoping that perhaps more users will happen across this post. Maybe. I just feel like I need to put this warning EVERYWHERE on the internet, because not enough people are seeing it before it is too late.
What the hell am I talking about? Well, I had to put together this gift basket. A huge gift basket, and I was trying to outdo my fellow gift basket makers by filling mine with more cool things for less money (because apparently they were spending $500 and $600 on kind of lame things). Needless to say, I was on a quest for fun, interesting, and reasonably-priced online gift stores. I found and ordered successfully from many new-to-me sites. MookieGifts.com is NOT one of those sites.
I placed an order costing a modest $33 and some change (still, to a 20 year old college student, that is a chunk of money!) on September 11th, 2008, which is the same day I ordered from every other site I was getting items from. They sent me an order confirmation almost immediately. A few days later, I began wondering where my "Your Order Has Shipped!" e-mail was, and so I started checking the status of my order at the website. Nothing. So I went to the Contact information and made contact in the ONLY way they offer--an e-mail address. They have no phone number and no address listed on the site. After three polite e-mails inquiring about my order status, and over a week later, I decided to do an online search and see if anyone else had had a similar experience.
Woe is me, for I discovered several complaint websites where "customers" (read: VICTIMS) of MookieGifts.com gave detailed accounts of their orders not received, credit cards charged, correspondances ignored, phone calls in vain to a vague recording (I don't know where they ever got the phone number, but I called it, and the recording goes something like "Hello. No one is available to help you.") and how they have begun or have already completed filing reports to the Better Business Bureau as well as Yahoo! Shopping. The Yahoo! Shopping thing threw me off at first, until I thought back to my "confirmation URL"--they had the words "Yahoo" and "shopping" in the URL, and the Yahoo! logo on the page to make themselves look and feel extra-legit. I personally believe that the URL is not a part of Yahoo at all--rather, I am sure it is a phishing URL.
To sum this up:
What the hell am I talking about? Well, I had to put together this gift basket. A huge gift basket, and I was trying to outdo my fellow gift basket makers by filling mine with more cool things for less money (because apparently they were spending $500 and $600 on kind of lame things). Needless to say, I was on a quest for fun, interesting, and reasonably-priced online gift stores. I found and ordered successfully from many new-to-me sites. MookieGifts.com is NOT one of those sites.
I placed an order costing a modest $33 and some change (still, to a 20 year old college student, that is a chunk of money!) on September 11th, 2008, which is the same day I ordered from every other site I was getting items from. They sent me an order confirmation almost immediately. A few days later, I began wondering where my "Your Order Has Shipped!" e-mail was, and so I started checking the status of my order at the website. Nothing. So I went to the Contact information and made contact in the ONLY way they offer--an e-mail address. They have no phone number and no address listed on the site. After three polite e-mails inquiring about my order status, and over a week later, I decided to do an online search and see if anyone else had had a similar experience.
Woe is me, for I discovered several complaint websites where "customers" (read: VICTIMS) of MookieGifts.com gave detailed accounts of their orders not received, credit cards charged, correspondances ignored, phone calls in vain to a vague recording (I don't know where they ever got the phone number, but I called it, and the recording goes something like "Hello. No one is available to help you.") and how they have begun or have already completed filing reports to the Better Business Bureau as well as Yahoo! Shopping. The Yahoo! Shopping thing threw me off at first, until I thought back to my "confirmation URL"--they had the words "Yahoo" and "shopping" in the URL, and the Yahoo! logo on the page to make themselves look and feel extra-legit. I personally believe that the URL is not a part of Yahoo at all--rather, I am sure it is a phishing URL.
To sum this up:
- Avoid MookieGifts.com AT ALL COSTS!!! It doesn't matter if they are the last website on EARTH that has the pirate skull piggy bank you need, trust me, it is just a photo of a pirate skull piggy bank. I bet they don't even have a warehouse.
- If you've been scammed by MookieGifts, get on top of it now! E-mails to them are probably futile (I've still sent them, though--it can't hurt) but you need to contact your bank or credit card company ASAP, as well as file a complaint with the BBB (and Yahoo!, if they are really a part of Yahoo!...I will update this when I get a response from Y!S)
- If you have anything from MookieGifts.com on your wishlists, you might as well take it off! They don't really exist.
- Check out new shopping sites before you do business with them! http://www.complaintsboard.com/ , http://www.ripoffreport.com/default.asp , and similar sites are a valuable resource that I didn't know about or think to look for.
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