ITIL

by paulus

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HDI

See this at: helpdeskinst.com| Added on 12/29/05

HDI is the largest Help Desk/Technical Support Professional association offering training, certification, benchmarking reports, research, discounted products, networking and publications. For over 13 years, HDI has worked to develop the technical... See more more

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Welkom bij EXIN

See this at: exin.nl| Added on 12/09/05

EXIN-examens zijn gebaseerd op competenties en eisen die de markt aan ICT'ers stelt. Om de kwaliteit en actualiteit van de examens te waarborgen, werkt EXIN samen met meer dan driehonderd externe deskundigen, werkzaam in de ICT-branche. In de EXIN... See more more

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ITIL SERVICE MANAGEMENT

See this at: itil-service-managem...| Added on 11/30/05

ITIL (®, the IT Infrastructure Library) is essentially a representation of best practice for IT service management. It comprises a series of books and information which provide guidance on the quality provision of IT services. Despite its relative... See more more

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