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I've owned the 6C Rival Rice cooker for several months. During moving, I lost the measuring cup included with the cooker. This cup is necessary to use the cooker, as they never tell you what the dimensionless numbers (1,2,3) on...
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I've owned the 6C Rival Rice cooker for several months. During moving, I lost the measuring cup included with the cooker. This cup is necessary to use the cooker, as they never tell you what the dimensionless numbers (1,2,3) on the cup really mean (oz., gram, cups, etc.) and I never thought to determine that for myself. I wrote the company an email explaining the situation and asking if they had a replacement, offering to pay for it if need be. I was told, simply, that they didn't have one and that they were sorry. I wrote back to ask if they could check with their manufacturer and/or supply house to see if they could find one, again stressing that I wanted to use their product but couldn't without the cup. They replied again with no, and that they were sorry. Now I have a semi-worthless rice cooker (I can still steam things in it) that I only got to use for a couple of months. Comment (1) | Was this review helpful to you? (Report this)
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