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Returning Defective Items: * All damaged items must be reported within 5 days of the receipt of the item so that the damaged claim may be filed with our shipping courier. * Please call for a Return Merchandise Authorization number...
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Returning Defective Items: * All damaged items must be reported within 5 days of the receipt of the item so that the damaged claim may be filed with our shipping courier. * Please call for a Return Merchandise Authorization number and return instructions before sending back any item. Unauthorized returns will not be accepted. Returning Non-Defective items: * Future Memories, Inc. will not refund your purchase if the item returned is not in resalable condition. * Please call for a Return Merchandise Authorization number before sending back any item. Unauthorized returns will not be accepted. * All approved non-defective returns will be subject to a 15% restocking fee. * Return shipping is the responsibility of the customer. * Shipping & Handling Fees are not refundable. * Any non-defective orders that are refused or marked "return to sender" will have freight charges deducted from your return. Orders should be returned via Ground service. Express return shipping fees will NOT be reimbursed. * Personalized items, personal care products, and bulk orders cannot be returned. * Please note that opened videos, cd-roms, and dvds cannot be returned. * If your original purchase qualified for FREE shipping and you choose to return any part of your order, you will still be responsible to pay for all shipping costs that were originally incurred to ship your order. If a FREE shipping order is refused or deemed Return To Sender, you will also be responsible for the return shipping fee. These shipping amounts will be deducted from your refund. Costume Return Policy: * Please call for a Return Merchandise Authorization number and return instructions before sending back any item. Unauthorized returns will not be accepted. * Costumes may be returned/exchanged within 30 days of receipt if they are in new, unused condition. Costumes purchased between October 1st and October 31st cannot be returned. Exchanges are permissible for a different size. * Costume returns are subject to a 20% restocking fee. * Costumes to be exchanged due to incorrect size must be in new, unused, resalable condition with original packing. * Costume styles are subject to change without notice, due to manufacturer's production. These changes, no matter how slight, are beyond our control. We apologize for any inconvenience this may cause. The Manufacturers do not always notify us of these variations. We will reflect any changes to the costumes in the website descriptions and images as soon as we become aware of them. Thank you for your understanding with this issue. * No returns or exchanges on costumes with masks, make up, wigs, facial hair, and attachable hair pieces.
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Now $33.95
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