Online Dispute

If you find an error in your Equifax Credit Report™ or in any of the Equifax Personal Solutions products that contain information from your file such as Score...See more » If you find an error in your Equifax Credit Report™ or in any of the Equifax Personal Solutions products that contain information from your file such as Score Power®, you should start an investigation with Equifax Information Services free of charge using one of the three methods described at right. We will investigate your concerns with the source (creditor, collection agency or courthouse) and respond to you within 30-45 days with the results of the investigation. If you are in the process of applying for a loan, immediately notify your lender of any incorrect information in your file. Your lender will need to reorder your credit file and score once any changes have been made to your information at Equifax. Confirmation Numbers If you purchased your Equifax Credit Report™ via the Internet, your confirmation number is located at the top of your credit file. If you received a copy of your credit file via U.S. Mail, the confirmation number is similarly located at the top of the credit file. Some consumers may not receive a confirmation number. This is either because you have purchased your credit file through an Equifax reseller or your credit file is owned by an Equifax affiliate. If your file is affiliate-owned, you live in a part of the country where an affiliate office shares the credit database, but "owns" your credit file. Because that office maintains ownership of your credit file, you must initiate a dispute directly with that office. The telephone number to that office is located at the bottom of your Equifax Credit Report™.See less »