I once had an inquiry and I emailed corporate@reebok.com and they were very helpful. Maybe give that a try!!

I just got a tack stuck in the bottom of my shoe, the bottom popped out, 3 days after I bought them. I called Reebok and they said the warranty does not cover stepping on a tack and I would have to buy another pair. I just hear a loud air gushing out sound and uneven shoes. I did not know the bottom soles would pop like a ball. Poorly Designed, needs more protection.

I was really excited when these shoes came in the mail (I got them online with free shipping) I wore them to take my dog on a really long walk...when I was almost home, I was almost hobbling because my toes hurt SO BAD. I don't know if it is just the fact that my feet are not used to shoes with the type of air pockets that are in this shoe, or if I need to just break them in. I will have to wear them a few more times. If my toes continue to hurt like they did last time, I will be calling Reebok to complain.