The kits state that they will cover a 500 square ft area of sealed concrete, 250 sq ft of bare concrete. Our garage is roughly 450 sq ft of bare concrete, so we purchased two kits thinking it would well cover the floor. We spent 3...
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The kits state that they will cover a 500 square ft area of sealed concrete, 250 sq ft of bare concrete. Our garage is roughly 450 sq ft of bare concrete, so we purchased two kits thinking it would well cover the floor. We spent 3 days prepping the floor, cleaning it, removing oil stains, etc. Finally we put it down according to their directions and waited for it to dry expecting something nice. What we got was horrible. They stated to do 10 ft areas, which we did, when it dried, there were roller strokes around each section. It looks terrible. It clearly needed another coat. This made me furious as according to their box, we clearly had more than we needed. It also stated one coat coverage. So I went to their page to email them. Their email was messed up, so I then went to Planet feedback and emailed them. I explained what happened, that it looked bad and requested either a refund or they send enough product to place another coat on it. I received no answer. My husband then went to their page 3 days later and emailed them again, explaining what had happened and asked if we could paint over it, it looked that bad. Again no answer. This morning he gave up and called them. This woman on the phone told my husband that the box did not state how much it would cover, and that it was not the products fault. And better yet to paint over it will require sanding the entire floor. So now we're left with a horrible looking floor after paying good money to do this. This product does not give you the coverage it states nor is their customer service any good. If you do purchase it, I suggest doubling the amount you need. And you have my prayers should you need customer support. Comment | Permalink | Was this review helpful to you? (Report this)
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