With Ilient's free help desk software, you'll be able to: * Let end users submit service requests via simple, online forms. * Sort, search through, and deal with service requests using an efficient methodology. * Print reports on...
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With Ilient's free help desk software, you'll be able to: * Let end users submit service requests via simple, online forms. * Sort, search through, and deal with service requests using an efficient methodology. * Print reports on the state of your help desk. * Communicate with users via Email, SMS, and instant messages. * Utilize various features such as escalation, automatic notifications, a knowledgebase, and more. * Manage and monitor your organization's inventory. * Choose between interfaces in English, French, German, Spanish, Italian, and Hebrew. * Receive free support and updates for six months. Download Windows version - SysAidServerFree.exe, 50.3 MB . Please read Installation Guide. Download Linux version - sysaid-server-linux.tar.gz, 28.2 MB . Please read INSTALL.txt that is included in the archive. Learn how to use Sysaid's free help desk software here.
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